Terms and Conditions
Welcome to www.franceswadsworthjones.com
This site is owned and operated by Frances Wadsworth Jones.
These Terms and Conditions set out the basis on which you may visit and use the Services available on this site. Please read these terms and conditions carefully before using our site.
By placing an order through our website you agree to be bound by these terms and conditions and the delivery and return policies.
OUR PRODUCTS & SERVICE
The Services we offer you allows you to search through our Website and purchase products named on our Website.
Our site is intended for the use of people resident in the United Kingdom. Whilst we are happy to consider requests for products and enquiries from outside the United Kingdom, we give no warranty, express, or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations.
Frances Wadsworth Jones products are finished by hand. Due to the nature of the processes and materials involved there may be slight variations in appearance. The buyer accepts this when the order is placed.
We have made every effort to display as accurately as possible the colours and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display will be accurate.
YOUR ORDER
After placing an order, you will receive an e-mail from us acknowledging that we have received your order.
A delivery charge will be added to your order value where appropriate, please see lead delivery times and charges relating to the product that you wish to purchase.
PRICE AND PAYMENT
The price of products that can be purchased through us will be as quoted on our site. These prices include VAT and exclude delivery costs which will be added to the total amount due as set out in our Delivery and Returns guide.
Payment for all products must be by credit or debit card.
Please note that all items will require full payment in advance.
INTELLECTUAL PROPERTY
The contents of this site including, trademarks, logos, photographs, illustrations and other materials and service marks are the copyright trademarks or registered trademarks of Frances Wadsworth Jones. Except in connection with placing an order for merchandise or as required by applicable law, you may not use, reproduce, copy, access, modify or otherwise exploit our trademarks without our consent.
AMENDMENTS
We reserve the right to change, modify, substitute or remove without notice any products, services or information on this site from time to time.
Prices for our products are subject to change without notice.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
OUR LIABILITY
We warrant to you that any Product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of the kind are commonly supplied.
Our liability for losses you suffer as a result of us breaking this agreement is strictly limited to the purchase price of the Product you purchased and any losses which are a foreseeable consequence of us breaking the agreement. Losses are foreseeable where they could be contemplated by you and us at the time your order is accepted by us.
This does not include or limit in any way our liability:
a. For death or personal injury caused by our negligence;
b. Under section 2(3) of the Consumer Protection Act 1987;
c. For fraud or fraudulent misrepresentation; or
d. For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability; or
e. For any deliberate breaches of these Terms by us that would entitle you to terminate the contract between us.
We are not responsible for indirect losses which happen as a side effect of the main loss or damage and which are not foreseeable by you and us (such as loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time) however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable provided that this clause shall not prevent claims for loss of or damage to your tangible property that fall within the terms of the quality warranty clause above or direct foreseeable loss claims as above, or any other claims for direct financial loss that are not excluded by any of categories of this clause.
NOTICES
All notices given by you to us must be given to Frances Wadsworth Jones at studio@franceswadsworthjones.com. We may give notice to you at either the e-mail or postal address you provide to us when placing an order. Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.
TRANSFER OF RIGHTS AND OBLIGATIONS
The contract between you and us is binding on you and us and on our respective successors and assigns.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
EVENTS OUTSIDE OUR CONTROL
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
WAIVER
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of these terms and conditions shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.
SEVERABILITY
If any of these terms and Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
ENTIRE AGREEMENT
These terms and conditions and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in these terms and conditions.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in these terms and conditions.
Our right to vary these terms and conditions:
We have the right to revise and amend these terms and conditions from time to time [to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
LAW AND JURISDICTION
Contracts through the purchase of products through our site will be governed by English law. Any dispute arising from, related to, such Contracts shall be subject to the non-exclusive jurisdiction of the courts of England and Wales.
Privacy Policy
INTRODUCTION
This privacy policy sets out how Frances Wadsworth Jones uses and protects any information that you give us when you use this web site and our products/services. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
INFORMATION WE COLLECT
If you choose to use this web site and our products/services, we may require you to provide contact and identity information including:
Your name, address, email address, and other basic contact information.
Communications and other messages, including correspondence between Frances Wadsworth Jones and you.
Non-personally identifiable information that we gather, including your IP address, computer sign-on data, statistics on page views, traffic to and from this web site and individual pages on this web site and data that we may collect through cookies or other means.
General information regarding our products/services you have registered to receive.
OUR USE AND DISCLOSURE OF YOUR INFORMATION
We may use your Personal Information to:
Provide our products/services.
Resolve disputes, calculate and collect fees, and troubleshoot problems.
Verify your identity and the information you provide.
Encourage a safe online experience and enforce our terms and conditions.
Improve our products/services and customer experience and inform you about our products/services and updates.
Provide you with information that may affect your use of our products/services.
Communicate marketing and promotional offers to you.
We do not sell or rent your Personal Information to third parties. We may share, and you hereby consent to our sharing of, personal information with the following:
Service providers and affiliates who assist in the delivery of our products/services we provide to you, the enforcement of our terms and conditions, and the promotion of trust and safety.
Third parties if we believe that disclosure is advisable or necessary to comply with the law, to enforce or apply our terms and conditions, or to protect the rights, property or safety of Frances Wadsworth Jones or others. This may include exchanging information with other companies and organizations for fraud protection and credit risk reduction.
EXTERNAL LINKS
This website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies
The Frances Wadsworth Jones website - www.franceswadsworthjones.com - places cookies on your computer or handheld device, which is standard practice for all websites. Please note, you can disable cookies at any time.
WHAT ARE COOKIES?
Cookies are small data files which are placed on your computer or other mobile or handheld device (such as smart ‘phones or ‘tablets’) to collect information as you browse this website. They are used to ‘remember’ when your computer or device accesses this website. The cookies are essential to the effective operation of our website and to improve your shopping experience with us online.
INFORMATION COLLECTED
Some cookies collect information about browsing and purchasing behaviour by people who access this website via the same computer or device. This includes information about pages viewed, products purchased and your journey around our website. We do not, however, use cookies to collect or record information on users’ name, address or other contact details. Frances Wadsworth Jones is able to use cookies to monitor individual customer browsing and purchasing behaviour but third parties are not able to identify customers using cookies.
WHO SETS THE COOKIES?
Cookies are either set by Frances Wadsworth Jones or our third party suppliers on behalf of Frances Wadsworth Jones and are necessary to enable customers to a make purchases on our website. None of these third parties collect any personal data from which they would be able to identify individual customers.